By Peter Brantley
Last week was a hard one for readers, with Penguin pulling out of the library market by curtailing its agreement with Overdrive, possibly for allowing Amazon to directly lend files to patrons. It’s left a lot of us feeling markedly less charitable about large publishers.
I had a feeling it wouldn’t be an easy week. It started with a hard and passionate discussion on a mailing list for public library directors on the amount of support given the homeless that frequent urban libraries. Many homeless must maintain their belongings in large parcels or boxes that could block public access and potentially pose a security risk. If a library prohibits containers beyond certain dimensions, are they discriminating against the homeless because there’s no secure storage outside the library? Can they make a special allowance for baby strollers and childcare gear? Yet every librarian wanted to avoid making the homeless feel unwelcome, because they have a right to be in the library just like anyone else. Balancing competing expectations across people from very different backgrounds is part of what librarians do every day.
And more disturbing things as well. In the middle of the week, I had lunch with a friend who is director of a small urban library near San Francisco in what many people would describe as a pleasant community, with a mix of wealthy and working people from different backgrounds. She discussed having to deal with a growing number of methamphetamine addicts, including one recent individual who, screaming loudly, was threatening the library’s patrons and staff with the pair of scissors he was wildly waving about. The library director courageously enticed him outside, engaging him in a conversation about what exactly he wanted to do with the scissors, while her staff frantically called the police. Having to cope with crazed meth-heads in the library is disturbingly common, even as librarians struggle to shield it from their patrons.
These same librarians, who one moment are fending off someone badly damaged, minutes later might receive a visit from an old woman wanting to donate $50 every month from her retirement pay so her granddaughter will have good books to read after her elementary school is out. It’s enough to make you want to cry. Every goddamn day.
And so hearing that Penguin, one of the six largest publishers in the United States, was willing to make libraries collateral damage in a skirmish they hadn’t chosen somehow seemed a fitting end to the week, even though we had only reached Thursday. I know that Penguin has many very hard working and dedicated professionals who care deeply about publishing, and that they must make decisions that strike them as difficult about what they can publish, and the bold risks that their authors take. But all I could think about on Friday was wanting to ask the CEO of Penguin, “Have you ever been so afraid for your staff, so concerned about their safety, that you’ve tried to get them certified on Tasers?” Because I know librarians who have.
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